Politique d’expédition
At Poposoap, we are committed to providing a smooth and efficient shipping experience for our customers. Below is our updated logistics and shipping policy, ensuring transparency and ease of access to shipping information.
🚚 Shipping Methods & Delivery Times
We currently only ship within the United States. Shipping methods and estimated delivery times are as follows:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-7 business days | $6 |
| Free Standard Shipping (Orders Over $100) | 3-7 business days | $0 |
📌 Note: Delivery times may vary due to factors such as carrier delays, weather conditions, and high order volumes.
📦 Order Processing Time
- All orders are processed within 1-3 business days.
- During peak seasons, processing times may be extended.
- Once your order is processed and shipped, you will receive a confirmation email with tracking details.
🌎 International Shipping
At this time, we do not offer international shipping. We only ship to addresses within the United States.
🔍 Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your shipment until it arrives at your door. Click here to track your order quickly.
📢 Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact us immediately:
📧 Email: info@poposoapsolar.com
📞 Phone: 1-877-947-8577
We will work with our shipping partners to resolve the issue as quickly as possible, including offering a replacement or refund if necessary.
🔄 Returns & Refunds
If you are not completely satisfied with your purchase, we accept returns within 30 days of receipt.
🔹 Return Eligibility:
- Products must be unused and in their original packaging.
- Customers are responsible for return shipping costs.
- Refunds will be processed once we receive and inspect the returned item.
📌 For more details, please refer to our Return Policy.
📞 Contact Us
For any shipping-related inquiries, feel free to contact our customer service team:
📧 Email: info@poposoapsolar.com
📞 Phone: 1-877-947-8577
We’re always here to help! 😊